How Elevate operates

We’ve created the perfect combination of people, infrastructure and technology, building a bloat-free provider that actually works in your best interests.

People

A team of 200 network experts and engineers, sitting in front of the technology, not behind it. Ensuring your experience with Elevate is seamless from end to end.

Infrastructure

Our owned network, supported by our team of in-house engineers, means we have complete control over connections. We can work to your needs and get you online fast.

Technology

We developed our offer in response to real business needs. And we can create tailored tech solutions to suit you. One tech partner, no hand offs.

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Elevate's history

Effortless connections and seamless customer experience. These are the values that guide the way we work.

2014

Telcom is founded to make hyperfast internet accessible to businesses of all sizes.

2018

Launch of Telcom Infrastructure - our open access, wholesale, full fibre network.

2021

£63 million investment from Gresham House, to build full fibre footprints across Britain.

2023

Telcom acquires Luminet, creating the largest B2B fixed wireless network provider in the UK.

2024

Elevate is born! Bringing together the experience, expertise and ethos of the legacy companies.

Our values

Effortless connections and seamless customer experience. These are the values that guide the way we work.

Customer First Always

We build trust through exceptional service, proactive problem solving and integrity with clear, transparent communication, always.

Together, We Thrive

We are one team, we succeed together. We support, speak up, share ideas, and challenge the status quo. We foster a supportive, inclusive environment where equal opportunity and the safety and wellbeing of our employees allows everyone to thrive and get home safe.

Make it Happen

We take action, overcome challenges, and get things done with urgency, determination, and resourcefulness.

Simplify, Improve, Innovate

We set the standard for excellence by removing complexity and delivering seamless, innovative solutions. Through continuous improvement and technical expertise, we make it easier for our customers to focus on what matters most to their business.